- Affirmative Action (AA) A government policy or program undertaken in order to redress past discrimination through active measures to ensure equal opportunity, generally concerning education, employment, minority groups, women or seats in parliament and/or government.
- Applicant Tracking System (ATS) A software application enabling the electronic handling of an organisation’s recruitment needs. Most systems include a corporate career site, which allows companies to post jobs onto their own website, as a method of attracting candidates.
Candidates may apply for specific jobs or generally to the company. Applicant tracking systems usually store candidate resumes inside a database to permit effective searching, filtering, and routing of applicants.
- Application Service Provider (ASP) A third-party organization that provides computer-based services, such as hosting and maintenance of software applications in-house and renting of the applications to customers over the Internet for a fee.
The software offered using an ASP model may also be called on-demand software.
- Business Process Outsourcing (BPO) The leveraging of technology or specialist process vendors to provide and manage an organization's critical and/or non-critical enterprise processes and applications.
Common examples of BPO are call centers, human resources, accounting and payroll outsourcing.
Use of BPO as opposed to an application service provider (ASP) usually means that a certain amount of risk is transferred to the company that is running the process elements on behalf of the outsourcer.
BPO includes the software, process management, and the people to operate the service, while a typical ASP model includes only the provision of access to functionalities and features provided or 'served up' through software.
- Candidate Management (CM) A candidate management system enables the recruiting team to quickly locate, track, and manage the best applicants for each open requisition.
- Customer Relationship Management (CRM) Strategy of implementing processes and procedures to learn about customer opinion and behavior in order to provide services and products which meet customer requirements and develop stronger relationships with them.
This process involves improving customer service, increasing customer loyalty and expanding the client base.
- Enterprise Resource Planning (ERP) An information system designed to integrate and align the departments and functions across an organization onto a single system or software program.
Various business practices are combined together in order for different departments to more easily share information and communicate with each other.
- Equal Employment Opportunity (EEO) Legislation mandating nondiscriminatory hiring practices, including policies, procedures and programs dealing with the recruitment, employment, training, promotion, layoff, compensation and retention of minority and physically handicapped persons.
- E-Recruiting E-recruiting, eRecruiting, or electronic recruiting software provides an organization with a cost-effective way to manage and monitor their entire recruitment process.
The E-recruiting process involves categorizing and tracking candidate applications, ensuring that security in all candidate communications is maintained and that logs are kept on all correspondence for future references.
- E-Recruitment (also Internet recruiting) Process of online recruitment and e-recruitment.
E-recruitment is the use of the internet for attracting, hiring and retaining job seekers, involving matching candidates and validating their skills and qualifications.
Due to the increase in number of people searching online for jobs, progressive companies are taking advantage of e-Recruiting software to manage the entire recruitment process and reduce recruiting-related costs.
- Electronic learning or E-learning is the next generation of staff training and development. E- learning is generally used to refer to computer-enhanced learning. It may include the use of web-based teaching materials and hypermedia in general, multimedia CD-ROMs or web sites,
collaborative software, e-mail, computer aided assessment, educational animation, simulations, learning management software, ect, with possibly a combination of different methods being used.
- Human Capital Management (HCM) Human Capital Management (HCM) is a process acquiring, developing, deploying and the retention of the collective knowledge, skills and abilities of an organization’s employees by implementing processes and systems that match employee talent to the organization’s overall business goals.
- Human Resource Management System (HRMS) Software application combining various human resource functions (recruiting, benefits, payroll etc.) into a single package allowing organizations to track and report on these functions.
- Human Resource Information System (HRIS) A software system used to collect, store and maintain an organization’s employee and human resource information. These systems often include reporting capabilities.
- Human Resources Outsourcing (HRO) Process of hiring a third party to handle aspects of an organizations human resource requirements. Such services can include recruitment, payroll, benefits and training.
- Human Resource Software (HRS) Human Resource Software is the intersection of human resource processes and Information Technology, (Also referred to as human resources information system (HRIS) or human resources management system (HRMS)).
Human resource software emerged as a computer solution relinquishing the need of the filing cabinets, which recruiters were keeping to store the resumes received from candidates.
Vendors subsequently added functionality aiding companies to track applicants during the recruiting process
- Integrated Talent Management (ITM) A suite of tools utilized to aid organizations in deploying and optimizing its talent pool by creating and aligning human resource processes linking employee development,
succession and retention strategies with targeted learning opportunities, compensation strategies, performance management, development planning, internal movement and promotion processes.
- Learning Management System (or LMS) is a software solution that enables the management and delivery of learning content and resources to students.
Most Learning Management Systems are web-based and usually allow for student registration, the delivery and tracking of e-learning courses and content, and testing, and may also allow for the management of instructor-led training classes.
One may also find tools such as competency management, skills-gap analysis, succession planning, certifications, virtual live classes, and resource allocation (venues, rooms, textbooks, instructors, etc.).
Most systems allow for learner self-service, facilitating self-enrolment, and access to courses.
- Performance Management (PM) Performance measurement is the process of assessing progress toward achieving predetermined goals, while performance management builds on that process by adding the relevant communication and action on the progress achieved against these predetermined goals.
Performance management involves the alignment of goals, monitoring and rating of performance, providing feedback, setting expectations, developing competencies and the capacity to perform, and the rewarding of results achieved.
- Recruitment Process Outsourcing (RPO) Process of hiring a third party to handle aspects of an organizations recruitment needs.
- Software as a Service (SaaS) Software solution which is designed for web delivery. This software is deployed on-demand and supported by the software vendor as a service.
Such a delivery system eliminates the need of the customer to perform daily maintenance and provides technical support for the software.
- Talent Management (TM) Talent Management is the process of establishing a continuous supply of highly productive individuals in the right job at the right time, including the implementation of strategies designed to increase workplace productivity and improve processes for attracting,
developing, retaining and utilization of people with the required skills and competencies to meet current and future strategic business needs.
- Talent Management Application System (TMAS) A set of applications that automate the main strategic talent management processes.
These processes include workforce planning, talent acquisition, performance management, career development, succession planning, learning management, compensation management and competency management.
- Workforce Management (WFM) The strategic planning, budgeting and management of employees, with the goal being to maintain a high level of productivity from personnel by interpreting and analyzing human capital metrics and implementing strategic selection and retention processes.
Most of workforce management involves scheduling, attendance monitoring and the creation of coherent human resource policies. These human resource policies address recruiting, hiring and monitoring of employee performance in order to encourage career development and harmony in the workplace.
- Workforce Lifecycle Management (WLM) The continual evaluation of an organization’s workforce in order to determine actions that must be taken to respond to future talent requirements.
The aim of workforce lifecycle management is to incorporate talent management, performance management, incentive management and learning management.
- Vendor Management System (VMS) A system aiding an organisation to manage the contingent workforce, and relationships with staffing vendors.
Vendor management systems streamline and automate tasks such as generating jobs orders, distributing job orders to various vendors, qualifying candidates and the maintenance of records on temporary employees.
HRsmart's suite of Talent Management Solutions.
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